Privacy Policy

Last updated: July 2025

At Alex Wolfe-Warman, accessible from www.alexwolfewarman.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase from our store, or interact with us.

1. Who We Are

Our website is operated by Alex Wolfe-Warman, a business registered in the United Kingdom. For any privacy-related concerns, you can contact us at: alex@alexwolfewarman.com

Postal Address: 154 Worle High Street, Weston-super-Mare, Somerset, BS22 6HG

2. What Information We Collect

a) Personal Information
When you place an order, create an account, or contact us, we may collect:

  • Your name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (processed securely via third-party providers)

  • Order history

b) Technical Information
When you browse our website, we automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies (see section 7)

3. How We Use Your Information

We use your information to:

  • Process and ship your orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve website performance and user experience

  • Comply with legal obligations (e.g., VAT/tax records)

4. Sharing Your Information

We never sell your data. We only share it with trusted third parties necessary to run our business:

  • WooCommerce: powers our online store

  • Payment Processors: e.g. Stripe, PayPal (your payment details are not stored by us)

  • Shipping Providers: to deliver your order

Each third party is GDPR-compliant and processes data in accordance with their own privacy policies.

5. How Long We Keep Your Data

We retain your data only as long as necessary:

  • Order data: kept for 6 years (for tax/legal purposes)

  • Account data: kept until you request deletion

  • Newsletter subscriptions: until you unsubscribe

6. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Object to processing

  • Request data portability

  • Lodge a complaint with a data protection authority

To exercise these rights, please contact us at alex@alexwolfewarman.com.

7. Cookies

Our site uses cookies to:

  • Remember your cart contents

  • Enable user login functionality

  • Track website usage via analytics tools

You can control cookies via your browser settings. 

8. Data Security

We use SSL encryption and other industry-standard measures to protect your data. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.